#SESSION BUDDY HOW TO#
#SESSION BUDDY TRIAL#
#SESSION BUDDY WINDOWS#

The Gopher Buddy Service is responsible for looking up Chrome OS version (depends on device model) and looking up and logging and storing user session details in an external datastore.

#SESSION BUDDY TRIAL#

In order to gain these new powers, the Gopher Buddy extension must interact with the Gopher Buddy Service, an Amplified Labs hosted API that must be installed and authorized by a Workspace administrator and have a valid trial or paid license. The Gopher Buddy Chrome Extension partners with the Gopher for Chrome Add-on to boost your fleetвЂ™s OS health and offers high-resolution usage history and network IP reporting on Chrome devices, as well as a handy way for students and staff to access key device info.ДЎ) Extends the reporting powers of the Gopher for Chrome Add-on for Sheets to include user sessions that capture username, local & public IP address, start time, and session duration in minutes.Дў) Gives logged-in Workspace users permission-based access to recent session info and device metadata like SN and Asset ID from the logged-in context.ДЈ) Nudges users to help prevent Chrome devices from falling more than 3 version behind in their OS updates. This service is responsible for performing the device version and user lookups required for the Gopher Buddy Extension to function. Refer to the following link for information on locating the user data folder.The Gopher Buddy Service is a partner API to the Gopher Buddy extension that must be enabled on a Workspace Domain before the Gopher Buddy Extension can work. You do not need to submit this when you first contact support, but we may ask for it to help us troubleshoot if the problem is suspected to be data-related. This is the folder where sessions and user settings are stored. The Session Buddy local user data folder.This should include views of the console and Session BuddyвЂ™s settings dialog, if possible. A screenshot or screencast demonstrating the problem.Are you synching Chrome extensions or bookmarks through Google?.What steps have you taken in an effort to correct the problem?.

What error messages are displayed in the console? See: accessing Session BuddyвЂ™s console.

What error messages are displayed by Session Buddy?.

When did the trouble start? (eg, after a recent update? after a recent crash?).

Can the observed failure be reliably reproduced?.

What are you expecting to happen and what is happening instead?.

What steps lead to the failure? Try to be as specific as possible.

The more information you provide, the better we can help resolve the problem. While this is not an ideal way to locate files, it can help in a pinch. Search open tabs and collections to quickly find what you're looking for - Session Buddy offers a search function that helps you find specific tabs by searching for them manually.

#SESSION BUDDY WINDOWS#

To make use of this utility you will have the following on your computer: Microsoft Windows (tested on XP and XP-ењ†4 only) Mozilla Firefox web browser (tested on 3.6 only) Firefox Session Manager plug-in. Session Buddy helps with this, albeit without autosaving to the cloud. Contact contacting support, please provide as much detail as possible about the trouble youвЂ™re having. It allows selection of individual sessions, and listing of URLs. If this step does not solve the problem, proceed to step 3. If you are then able to open Session Buddy without issue, proceed to restore your data according to the instructions linked above corresponding to the type of backup you performed. Once youвЂ™ve backed up your data, uninstall Session Buddy and completely shut down and restart Chrome (see step 1 above).ДЄfter restarting Chrome, reinstall Session Buddy from the Chrome Web Store. If you are NOT able to access Session Buddy, check out theДЄdvanced Backup and Restore Instructions.

#SESSION BUDDY HOW TO#

How to Back Up and Restore Session Buddy Data. If you are able to access Session Buddy, see: Make sure to back up your Session Buddy data before reinstalling so that you can restore it into the new installation.

Session buddy